My system is not working. How do I troubleshoot and repair the problem?

Articles to help you troubleshoot and repair problems appear in the Tech Self Help pages of MistAwayPro.com, a website for our authorized dealers.  There is also a Replacement Parts Catalog on the site that enables you to identify what part you need.   These online retailers sell them.

Gen 1.3 Drum Unit:

Gen 3 Tankless Unit: